If you have any questions at all about
our products and how they work please feel free to email
Your email address and any information you may share
with us will be kept absolutely private.
We ship Alexia worldwide. If you have
any questions about ordering, feel free to contact a
customer service team member.
We are committed to delivering your order in an expedient fashion.
All U.S. orders are shipped via USPS Priority Mail with Tracking and Delivery Confirmation by the end of the next business day. Packages are delivered in an AVERAGE of 3-5 business days to any destination within the United States. USPS also offer Saturday delivery in many areas within the U.S.
International Orders (including Canada)
All International orders are shipped via USPS Registered Mail by the end of the next business day. International packages are delivered in an AVERAGE of 7-14 business days to any destination, sometimes longer. All Registered Mail packages require a signature upon delivery. Please note: International customers are responsible for paying any taxes, duties, or other fees assessed upon importation by the customs agency of the destination country. If the recipient refuses to pay required import taxes/duties, the customs agency may prevent delivery and return or destroy the package. We do not accept responsibility for shipments delayed or denied entry by customs.
*IMPORTANT - Countries we do not ship to: NORWAY
*Please note delivery times can vary due to many different factors which are sometimes beyond our control. Delivery times are not guaranteed.
Be aware these are AVERAGE TIME ESTIMATES not guarantees:
- U.S. orders 3-5 BUSINESS DAYS. (Not Calender Days)
- International orders 7-14 BUSINESS DAYS. (Not Calender Days)
This does not indicate all packages will arrive within this time frame, or that a package is late or missing if it has not arrived within the above time frame. In most cases orders will arrive within or before these time estimates. We ship all orders on the following business day. We are doing all we can to deliver your package to you in an expeditious manner. We also suggest you submit a postal address with a secure drop off location when placing your order.